Privacy policy
Last Updated: June 2026
At Net & Nine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or make a purchase.
Information We Collect
When you visit our website, place an order, subscribe to our email list, or contact us, we may collect information including:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information
- Order history
- Website usage data
Payment information is processed securely through our payment providers and is not stored directly by Net & Nine.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and shipping updates
- Respond to inquiries
- Send promotional emails and product announcements
- Improve our website, products, and customer experience
- Prevent fraud and protect the security of our business
Email Marketing
When you subscribe to our email list, you may receive:
- Product launch announcements
- Promotions and special offers
- Company news and updates
- Marketing communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Measure marketing effectiveness
These technologies help us provide a better shopping experience.
Third-Party Services
Net & Nine may use trusted third-party providers to operate portions of our business, including:
- Shopify
- Payment processors
- Shipping providers
- Email marketing platforms
- Analytics services
These providers may have access to information necessary to perform their services but are not permitted to use your information for unrelated purposes.
Information Sharing
Net & Nine does not sell, rent, or trade your personal information to third parties.
We may share information when necessary to:
- Process payments
- Fulfill and deliver orders
- Comply with legal obligations
- Protect our rights, customers, and business operations
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
While no method of internet transmission or electronic storage is completely secure, we strive to use commercially reasonable safeguards to protect your information.
Your Rights
You may request to:
- Access personal information we maintain about you
- Correct inaccurate information
- Request deletion of personal information where applicable
- Opt out of marketing communications
To make a request, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is used, please contact us:
Email: hello@netandnine.com
We strive to respond to privacy-related inquiries within 1–2 business days.